Credential :: Legal
Important Information | Unclaimed Property

We want you to know
Information or data contained in this Web site is not guaranteed to be current, accurate, or complete, and is subject to change without notice.

This communication does not constitute an offer or solicitation by anyone in the United States or in any other jurisdiction in which such an offer or solicitation is not authorized or to any person to whom it is unlawful to make such an offer or solicitation. The Credential Web site is intended for Canadian residents only.

Credential Asset Management Inc., Credential Insurance Services Inc., Credential Financial Strategies Financial Services Limited and Credential Securities Inc. (and Credential Direct® ) are subsidiaries of Credential Financial Inc. Credential Financial Inc. is owned by eight Provincial Central Credit Unions and The CUMIS Group Limited. These companies make their services available at branches of credit unions and associated financial services organizations across Canada.

Important Mutual Fund Information
Ethical Funds are principally distributed by Credential Asset Management Inc.

Mutual funds are offered through Credential Asset Management Inc. and mutual funds and other securities are offered through Credential Securities Inc. Commissions, trailing commissions, management fees and expenses all may be associated with mutual fund investments and the use of an asset allocation service. Important information about a mutual fund is contained in its simplified prospectus. Please read the prospectus of the mutual funds in which investment may be made under the asset allocation service before investing. Please obtain a copy from Credential Asset Management or Credential Securities® and read it carefully before investing. Unless otherwise stated, cash balances, mutual funds and other securities are not covered by the Canada Deposit Insurance Corporation or by any other government deposit insurer that insures deposits in credit unions. Mutual funds and other securities are not guaranteed, their values change frequently and past performance may not be repeated. Credential Securities Inc. is a Member — CIPF.

No US Registration
The Credential Funds, Ethical Funds and the units of the Funds offered under the simplified prospectus are not registered with the United States Securities and Exchange Commission and they are sold in the United States only in reliance on exemptions from registration.

Not Professional Advice
This information is not intended to provide specific legal, accounting or tax advice and should not be relied upon in that regard. Persons accessing these pages are advised to obtain proper legal, accounting or tax advice where appropriate.

Currency
Unless otherwise specified, the currency used throughout this Web site is in Canadian (CAD) dollars.

E-mail
E-mail over the Internet is not a secure medium and privacy cannot be assured. E-mail communication is not confidential, is subject to possible interruption or loss, and is also subject to possible alteration. Ethical Funds Inc. is not responsible for and will not be liable to you or anyone else for any harm or dangers in connection with an E-mail containing personal and confidential information sent by you to Ethical Funds Inc. or an E-mail sent to you from Ethical Funds Inc. to you, at your request.

Disclaimer of Liability
Credential Financial Inc. and its member companies including any of its subsidiaries or affiliates are not responsible in any way for any damage (direct, indirect, special, economic, punitive or consequential) in respect of the use of this Web site and any of its information or content, or for any action or decision made by you or anyone else in reliance on the Web site or the information.

Third Party Links
Links to other Web sites or references to products, services or publications do not imply the endorsement or approval of such Web sites, products, services or publications by Credential Financial Inc. or its subsidiaries and affiliates. No liability is assumed for incapability, non-sustainability, viral infection, worms, Trojan horses, or other destructive/disruptive components on or from such sites. Linking to another site is at your sole risk and Credential Financial Inc. is not responsible or liable for any damages in connection with linking.

Trademarks
®Credential is a registered mark owned by Credential Financial Inc. ®knowledgeXchange and TMkXg are registered marks and trademarks owned by Credential Asset Management Inc. ®Ethical, Ethical Funds, Ethical Growth Fund, The Ethical Funds Company and TMMake money, Make a difference are registered marks and trademarks of Credential Financial Inc. and Ethical Funds Inc. and are used under licence.

Copyright
No reproduction, transmission, storage, retrieval, translation or transcription of the materials in this Web site in any form or by any means is permitted in whole or in part without the express written consent of Credential Financial Inc.


Unclaimed Property — General Information
Under the Unclaimed Property Act of British Columbia and the Public Curator Act of Quebec, the companies of Credential Financial Inc. ("Credential"), including Credential Asset Management Inc., Credential Securities Inc., Credential Direct, Credential Insurance Services Inc. and Credential Financial Strategies Inc., are required to make reasonable efforts to reunite clients with their unclaimed property.

Accounts exceeding the minimum prescribed value of $50.00 for residents of British Columbia or $100.00 for residents of Quebec will generally be considered "unclaimed" in the following instances:

  • A communication or cheque sent to a client is returned as undeliverable;
  • A communication has been sent to a client requiring action to be taken by the client by a specified date, and no action has been taken;
  • A cheque issued in the name of a client remains uncashed after three (3) years; or
  • There has been no account activity and a client has not made any attempts to contact Credential or its agents within the past three (3) years.

Credential will make reasonable efforts to locate owners for whom it is holding unclaimed property. If we are unsuccessful in locating an owner, the unclaimed property will be recorded and maintained in a secure database.

If you believe you may have unclaimed property at Credential and wish to search our database, please contact us at:

Credential Financial Inc.
Compliance Department – Unclaimed Property
800 – 1111 West Georgia Street
Vancouver, BC V6E 4T6
PRIVATE and CONFIDENTIAL

How to Make a Claim:
We must have sufficient evidence and information to be satisfied of your entitlement to any unclaimed property. If you wish to submit a claim, you will be required to provide appropriate documentation, including two (2) pieces of acceptable identification. You can request a claim submission form and further instructions for submitting your claim by contacting us using the details provided above.

If your claim is successful, an indemnity agreement will be sent to you and must be completed prior to the release of the account. If your claim is denied, you will be informed of our appeal process.