Contact Us


Hours of Operation

Monday to Friday 6:00am – 5:00pm Pacific / 9:00am – 8:00pm Eastern

Client Care

If you hold investments or insurance with Credential:

Toll Free: 1.855.714.3800
Tel: 604.714.3800
Fax: 604.714.3801
clientcare@credential.com

Partner Care

If you're a Credential business partner or advisor:

Toll Free: 1.855.714.3900
Tel: 604.714.3900
Fax: 604.714.3901
clientcare@credential.com



Credential Direct

If you hold investments with Credential Direct:

Toll Free: 1.877.742.2900
Tel: 604.742.2900
Fax: 1.877.742.2901
support@credentialdirect.com

For more information, please visit credentialdirect.com



Corporate Locations

Vancouver Head Office
700 – 1111 West Georgia St
Vancouver, BC V6E 4T6

Toronto Office
920 – 120 Adelaide St West 
Toronto, ON M5H 1T1

Montreal Office
817-1155 René-Lévesque Blvd W 
Montreal, QC, H3B 2H7

Regional Offices
Burlington, Halifax, Regina, Winnipeg


Correspondent Services Contact Us